Visakhapatnam Airport Rolls Out the Red Carpet for Passengers with 'Yatri Seva Diwas'

Get ready, Visakhapatnam! The city's bustling airport is all set to roll out a special event dedicated entirely to you, its valued passengers. On September 17, Visakhapatnam Airport will proudly host 'Yatri Seva Diwas', or 'Passenger Service Day', an innovative initiative designed to put your experience front and center.

This thoughtful event is a cornerstone of the Airport Authority of India's (AAI) 28th anniversary celebrations.

AAI, which officially came into being on April 1, 1995, is marking nearly three decades of dedicated service to Indian aviation, and what better way to celebrate than by directly engaging with those who make the airports vibrant?

The day promises a unique opportunity for travelers to voice their opinions, share feedback, and interact directly with airport authorities.

Airport Director Raja Reddy will deliver a special address, highlighting AAI's commitment to excellence and explaining the vision behind 'Yatri Seva Diwas'. This isn't just a ceremonial gathering; it's a proactive step towards enhancing every facet of your journey.

During the event, dedicated teams will be on hand to collect comprehensive feedback from passengers, covering everything from check-in processes and security to amenities and overall comfort.

Furthermore, key stakeholders including airlines, ground handling agencies, taxi operators, and concessionaires will be present to engage in meaningful discussions. The aim is to foster a collaborative environment where every service provider at the airport understands and responds to passenger needs.

The insights gathered during 'Yatri Seva Diwas' will be instrumental in shaping future improvements and streamlining services, ensuring that Visakhapatnam Airport continues to offer a world-class travel experience.

As part of this renewed commitment to passenger satisfaction, a dedicated 'Grievance Redressal Committee' is also slated to be formed, providing a structured channel for addressing concerns promptly and efficiently.

This initiative at Visakhapatnam is a reflection of AAI's broader mission to elevate customer satisfaction across its extensive network of over 100 airports nationwide.

It underscores AAI's unwavering dedication to continuous improvement and its pledge to make air travel not just efficient, but truly delightful. So, if you're traveling through Visakhapatnam Airport on September 17, seize this chance to contribute to a better airport experience for everyone!