Infosys and Sunrise Ignite a New Chapter in Digital Transformation

In a powerful stride towards a more connected and digitally advanced future, Infosys, a global leader in next-generation digital services and consulting, has announced a significant extension of its multi-year strategic collaboration with Sunrise, a premier provider of connectivity services in Switzerland.

This expanded partnership signals a renewed commitment to accelerate Sunrise’s comprehensive IT and digital transformation journey, promising to redefine service delivery and customer engagement in the European market.

The relationship between Infosys and Sunrise is built on a foundation of successful prior collaborations, with Infosys already serving as a vital strategic partner for Sunrise’s extensive IT landscape.

This includes instrumental work on its Business Support Systems (BSS) transformation, which laid the groundwork for enhanced operational efficiency and a more agile response to market demands. The extension of this partnership is a testament to the trust and shared vision both companies hold for a digitally empowered tomorrow.

At the heart of this invigorated alliance is a shared ambition to propel Sunrise into a new era of digital excellence.

The focus will be on fundamentally transforming digital experiences for Sunrise’s diverse customer base, ensuring intuitive, seamless, and highly responsive interactions across all touchpoints. This massive undertaking will leverage the full power of Infosys Cobalt, a comprehensive set of cloud services, solutions, and platforms designed to accelerate enterprise cloud journeys.

By harnessing Infosys Cobalt, Sunrise aims to achieve unprecedented levels of business agility, enabling quicker adaptation to evolving market trends and customer needs.

Beyond enhancing customer interfaces, the collaboration will also target a substantial uplift in operational efficiency. Infosys’ profound expertise in cutting-edge digital technologies, advanced cloud solutions, and artificial intelligence (AI) will be crucial in modernizing Sunrise’s IT infrastructure.

This modernization is not just about upgrading systems; it's about embedding intelligence and flexibility that will allow Sunrise to innovate faster, introduce new services with greater speed, and maintain its competitive edge in a rapidly evolving telecommunications landscape.

Christoph Richner, CIO of Sunrise, emphasized the strategic importance of this extended partnership, highlighting that it allows Sunrise to further accelerate its transformation.

He noted that Infosys’ global best practices and domain expertise would be pivotal in achieving their ambitious goals. On the Infosys side, Joakim Eriksson, Vice President and Industry Head, Communications, at Infosys, expressed enthusiasm for the continued collaboration. He underlined Infosys' dedication to helping Sunrise meet its digital-first objectives, deliver unparalleled customer value, and solidify its position as a leading digital telecommunications provider.

This multi-year strategic alliance is poised to create a significant impact, not just for Sunrise and its customers, but for the broader Swiss telecommunications industry.

By focusing on innovation, agility, and a superior customer experience, Infosys and Sunrise are setting a new benchmark for how connectivity providers can evolve in the digital age. It represents a powerful confluence of technological prowess and strategic vision, paving the way for a truly transformed digital ecosystem.