Cash for Cleanliness: NHAI Rewards FASTag Users for Spotting Dirty Toilets
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- October 15, 2025
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In a groundbreaking move to bolster cleanliness and hygiene across India's national highways, the National Highways Authority of India (NHAI) has rolled out an innovative reward scheme. Travelers using FASTag now have the chance to earn Rs 1,000 simply by reporting unhygienic conditions at public toilets located at toll plazas.
This initiative is a proactive step under the revered Swachh Bharat Abhiyan, aiming to transform the quality of public amenities for millions of commuters.
The plight of unclean public restrooms at travel stops has long been a concern for travelers. Recognizing this, NHAI has empowered the public to become active participants in maintaining hygiene standards.
With over 360 toll plazas under its purview, the authority is making a concerted effort to ensure that clean, well-maintained facilities are a standard, not an exception.
So, how does one participate in this unique cleanliness drive? The process is remarkably straightforward. FASTag users can report instances of unhygienic toilets either through the dedicated 'MyFASTag' mobile application or by sending an email.
The key requirement for a successful report is the inclusion of clear photographic evidence of the unsatisfactory conditions. This direct line of communication ensures that grievances are heard and documented effectively.
Once a report is validated and confirmed, the reward of Rs 1,000 is swiftly disbursed to the vigilant citizen within just 10 days.
This quick turnaround is designed to encourage more users to come forward and contribute to the collective goal of a cleaner highway ecosystem. The initiative not only serves as an incentive but also fosters a sense of shared responsibility among the public for the upkeep of public infrastructure.
This program goes beyond mere financial incentives; it embodies the spirit of the Swachh Bharat Abhiyan by promoting a culture of cleanliness and accountability.
By involving the public directly, NHAI is cultivating a robust feedback mechanism that will continuously monitor and push for improvements. The ultimate vision is to provide every highway traveler with access to pristine and sanitary facilities, making journeys more comfortable and healthier.
As the network of national highways expands and more people rely on road travel, the importance of such initiatives cannot be overstated.
NHAI's commitment to improving user experience, particularly in the critical area of public health and hygiene, sets a commendable precedent. So, the next time you're on a highway journey and encounter a less-than-ideal toll plaza toilet, remember your power to make a difference – and get rewarded for it!
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