Two Decades of Heartfelt Care: Comfort Keepers Marks a Milestone in the Lakes Region

Twenty years. Can you believe it? Two whole decades have passed since Dan and Ann Squeglia first opened the doors of Comfort Keepers in Laconia, New Hampshire, embarking on a mission — a truly noble one, if you ask me — to bring compassionate, in-home care right to the doorsteps of local seniors. And what a journey it’s been!

Back in 2004, the Squeglias began, honestly, quite modestly. They started with just a handful of clients, maybe two or three, but they had a vision, a deep-seated belief that our elders deserved to age gracefully and independently in the comfort of their own homes. That’s the dream, isn’t it? To stay where your memories are, where your heart is. Fast forward to today, and their operation has blossomed, now serving over a hundred cherished clients with the support of more than 100 dedicated caregivers — or "Comfort Keepers," as they affectionately call them.

Ann, with her invaluable background in social work, and Dan, a seasoned businessman, found themselves drawn to the Comfort Keepers franchise model. It offered, for once, a structured approach, a proven framework to deliver high-quality care. It’s interesting, really, how a well-established system can empower local entrepreneurs to make such a profound impact, isn't it? They provide everything from companionship and personal care to light housekeeping, meal preparation, transportation, and crucially, specialized dementia care. But it’s never just about the tasks; it's about the connection.

The secret sauce, you could say, lies in their philosophy of "Interactive Caregiving." This isn’t just a buzzword; it’s a living, breathing approach. It means engaging clients in their own care, encouraging them to stay active, to participate in life. Think about it: instead of simply doing things for someone, you're doing things with them. Whether it’s sharing stories over a meal they helped prepare, taking a gentle walk, or working on a puzzle together, the goal is always to uplift spirits and foster genuine human connection.

And then the pandemic hit, you remember? That difficult, isolating time. It underscored, perhaps more than ever, the critical need for in-home care. Families, suddenly grappling with the vulnerabilities of their loved ones, sought safer, more personalized alternatives. Comfort Keepers rose to the occasion, adapting and expanding, truly becoming an even more vital lifeline for many during that trying period. They grew, yes, but more importantly, they sustained hope.

Dan and Ann are quick to point out that the heart of their service, the very pulse of Comfort Keepers, beats through their caregivers. These aren't just employees; they are extensions of family, forming deep, meaningful bonds with clients. They are the unsung heroes who bring empathy, patience, and professional skill into people’s homes every single day. "It’s about trust," Ann has often emphasized, "and creating an environment where both our clients and our caregivers feel truly valued."

As they look ahead, the Squeglias remain deeply committed to their community, supporting organizations like the Alzheimer's Association and local senior centers. Their focus, as it has always been, is on empowering seniors to maintain their independence and enjoy the highest possible quality of life. They are, without a doubt, a pillar in the Lakes Region, proving that business, when driven by genuine care, can be a powerful force for good.

And speaking of milestones, a little bird told us there’s a party in the works! To celebrate this incredible 20-year journey, Comfort Keepers is hosting an anniversary event at Kellerhaus on Thursday, June 20, from 1 PM to 3 PM, located at 259 Lake Shore Road in Laconia. Do stop by and offer your congratulations; it's a testament to unwavering dedication that truly deserves a moment in the spotlight.