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Chandigarh's Silent Crisis: An 806% Surge in Mental Health Helpline Calls Reveals a Growing Cry for Help

  • Nishadil
  • September 10, 2025
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  • 3 minutes read
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Chandigarh's Silent Crisis: An 806% Surge in Mental Health Helpline Calls Reveals a Growing Cry for Help

Chandigarh is grappling with an invisible crisis, as recent data reveals a staggering 806% increase in calls to the Centre’s National Tele-Mental Health Programme (Tele-MANAS) helpline within the span of just one year. This alarming surge, from a mere 142 calls in its inaugural year to an overwhelming 1,289 in the subsequent year, paints a stark picture of the escalating need for mental health support in the Union Territory.

Launched in October 2022 by the Union government as part of the National Mental Health Programme, Tele-MANAS was established with the crucial objective of offering 24x7 free tele-mental health services across the country.

The helpline aims to provide immediate support to individuals grappling with mental health issues, ensuring that help is always just a phone call away. While its establishment was a proactive step, the unprecedented volume of calls from Chandigarh highlights both the success in reaching those in need and the profound, underlying distress prevalent in the community.

The numbers speak volumes: since its inception, the Chandigarh Tele-MANAS cell has collectively received over 1,431 calls.

This rapid acceleration in demand isn't just a statistic; it represents countless individuals reaching out for help with a spectrum of issues. Common themes reported by callers include intense stress, debilitating anxiety, complex relationship problems, and, in many concerning cases, suicidal ideation.

Experts suggest that this significant uptick is multi-faceted.

On one hand, it could signify increased awareness and reduced stigma surrounding mental health, encouraging more people to seek professional help. The accessibility and anonymity offered by a helpline can be particularly appealing to those hesitant to approach traditional care. On the other hand, it undeniably points to growing psychological pressures within the population, possibly exacerbated by modern lifestyle challenges, economic strains, and societal shifts.

The demographic breadth of the callers further underscores the widespread impact of mental health concerns.

Individuals from various age groups, socio-economic backgrounds, and walks of life are leveraging the Tele-MANAS service, proving that mental health challenges do not discriminate. This universality of distress emphasizes the critical importance of robust and accessible mental health infrastructure.

The 806% surge in Chandigarh is a powerful call to action for policymakers, healthcare providers, and the community at large.

It necessitates a deeper look into the causal factors and a strengthening of mental health support systems, not just in Chandigarh but nationwide. As the Tele-MANAS helpline continues to serve as a vital lifeline, its data provides invaluable insights into the mental well-being of the nation, urging us to prioritize and address this silent epidemic with empathy, resources, and unwavering commitment.

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