Kolkata Metro's Glaring Oversight: A Tale of Neglected Old Lines Amidst New Glamour

Kolkata, the City of Joy, prides itself on its iconic Metro system – India's first underground railway. Yet, a recent social media outcry has cast a harsh light on the glaring disparities within this very system, sparking a heated debate about progress versus neglect.

The controversy began when Arpan Roy, a frustrated commuter, took to X (formerly Twitter) to voice her dismay.

Her post, which quickly went viral, didn't just highlight a minor inconvenience; it painted a vivid picture of the deteriorating state of the beloved North-South (Blue) Line, a lifeline for countless Kolkatans, juxtaposed sharply against the pristine conditions of the city's newer Pink and Purple lines.

Roy's message resonated deeply because it articulated a frustration many commuters silently endure.

She questioned the logic of inaugurating new, state-of-the-art lines while the existing, heavily utilized arteries of the metro system are seemingly left to decay. Her list of grievances was precise and poignant: "opened new line but forgot to improve old one," she lamented, pointing to the abysmal air conditioning, especially during peak hours when the trains transform into sweltering, suffocating boxes.

Beyond the failing AC, Roy detailed a litany of other issues that have chipped away at the commuter experience.

Uncleanliness, particularly in the restrooms, was a major concern, along with the unsightly presence of broken and damaged seats that offer little comfort or dignity to passengers. These aren't isolated incidents but systemic failures, suggesting a lack of consistent maintenance and a clear oversight from the authorities responsible for the metro's upkeep.

The viral post quickly became a rallying point for fellow commuters who shared similar harrowing experiences.

The comments section flooded with stories of discomfort, frustration, and a collective plea for attention from the Kolkata Metro Railway authorities. It highlighted a broader public sentiment: while new infrastructure projects are celebrated, the foundations upon which a city's daily life rests – its existing transport networks – must not be forgotten or allowed to crumble.

The contrast drawn by Roy between the sparkling new lines and the neglected older ones isn't just about aesthetics; it's about public service, safety, and the daily quality of life for millions.

As Kolkata continues its urban expansion, this viral criticism serves as a crucial reminder that true progress lies not just in building anew, but in meticulously maintaining and upgrading what already serves the people.

The ball is now in the court of the Kolkata Metro authorities. The public is watching, waiting for action that reflects an equal commitment to all its lines, ensuring that every commuter, regardless of which line they ride, experiences the comfort and efficiency that India's first metro truly promises.