Powerless and Perplexed: West Island Residents Demand Action Amid Relentless Outages
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- September 21, 2025
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A wave of palpable frustration is sweeping across Montreal's West Island as residents find themselves repeatedly plunged into darkness, enduring a seemingly endless series of power outages. What once felt like an occasional inconvenience has now become a deeply unsettling norm, leaving communities feeling neglected and powerless.
For homeowners like Sandra Di Leo of Kirkland, the situation has become unbearable.
"It's just constant. Constant!" she exclaimed, her voice heavy with exasperation. Her experience is far from isolated; neighbours share similar tales of spoiled food, disrupted routines, and a gnawing sense of uncertainty. The latest significant outage, impacting over 14,000 Hydro-Québec customers in Kirkland, Beaconsfield, and Pointe-Claire, was just one more blow in a long succession.
Residents recount alarming instances: Di Leo's garage door wouldn't open during one outage, leaving her trapped.
Another resident, Mark O'Toole, described a terrifying scenario where an elderly neighbour fell and couldn't call for help because their phone was dead. "People are not safe. What if something happens and they can't get out?" O'Toole questioned, highlighting the severe safety implications of these frequent blackouts.
The economic toll is also significant.
Families are forced to discard hundreds of dollars worth of groceries, a recurrent expense that adds insult to injury. Beyond the immediate financial strain, the outages impact daily life profoundly. Working from home becomes impossible, children struggle with online learning, and basic comforts are stripped away, often for extended periods.
Hydro-Québec attributes many of these disruptions to branches and vegetation interfering with power lines, particularly due to aging infrastructure.
They acknowledge the challenges and state that significant investments are being made to upgrade the network. However, residents argue that these explanations offer little comfort in the face of ongoing inconvenience and risk.
While Hydro-Québec claims to be working diligently to address the root causes, residents like Di Leo are pleading for more immediate and effective solutions.
"We just want a quick fix. We need the power," she asserted, voicing the collective plea of a community at its wit's end. The question remains: how much longer must West Island residents endure these persistent power struggles before lasting change brings back the light?
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