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The Hidden Divide: Unpacking Mumbai's Public Transport Accessibility Challenge

  • Nishadil
  • November 23, 2025
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  • 4 minutes read
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The Hidden Divide: Unpacking Mumbai's Public Transport Accessibility Challenge

Mumbai, the bustling metropolis often hailed as India’s city of dreams, is a place where life moves at an electrifying pace. Its very pulse is intrinsically linked to its extensive public transport network – the local trains, the iconic BEST buses, and now the burgeoning metro lines. Yet, beneath this vibrant facade lies a quieter, more challenging reality for millions. It turns out, a significant portion of Mumbaikars are actually struggling to simply get to a bus stop or a train station, a fundamental step in their daily commute.

A recent, eye-opening study from none other than the Indian Institute of Technology Bombay (IIT-Bombay) has truly shone a light on this critical issue. Their findings are quite stark: nearly one-third of Mumbai’s entire population, a staggering 4.1 million individuals to be precise, live with what the study terms "poor access" to public transport. Imagine that for a moment – almost one out of every three people you meet in this incredibly dense city faces a hurdle just to begin their journey.

So, what exactly constitutes "poor access" in this context? According to the IIT-Bombay researchers, it means having to walk more than 500 meters – that's half a kilometer – to reach the nearest public transport stop, be it for a bus, a local train, or the metro. For a city where efficiency and connectivity are paramount, this isn't just a minor inconvenience; it's a substantial barrier that impacts daily life, livelihoods, and overall urban experience.

The study didn't just throw out a number; it meticulously mapped out where these accessibility gaps are most prevalent. Unsurprisingly, the burden falls disproportionately on low-income neighborhoods and informal settlements, often referred to as slums. These are areas where residents typically rely most heavily on affordable public transport options. We're talking about vast stretches of the eastern suburbs, and even the more remote northern parts of the city like Gorai and Manori. Certain pockets along the Thane Creek also show glaring deficiencies. Frankly, it highlights a stark inequity: those who need public transport the most are often the ones struggling hardest to reach it.

Now, think about the real-world implications of this. Having to walk an extra 500 meters, or even further, day in and day out, adds precious minutes – often hours – to an already long commute. It means increased reliance on intermediate public transport like auto-rickshaws, which, while convenient, dig deeper into already tight budgets. For many, this daily struggle isn't just about time or money; it can lead to feelings of social exclusion, making it harder to access employment opportunities, educational institutions, or even essential healthcare services located further afield.

The IIT-Bombay team utilized sophisticated Geographic Information System (GIS) data to conduct their analysis. They essentially identified every public transport stop across the city and then created a 500-meter buffer zone around each. By comparing these zones against population density, the unserved areas became undeniably clear. And here's a thought: while 500 meters is the benchmark used here, some global urban planning standards actually consider even shorter distances – 300 or 400 meters – as the ideal for easy access. This only underscores the magnitude of Mumbai's challenge.

What's the way forward then? It's abundantly clear that addressing this issue requires more than just adding a few extra buses. We need holistic solutions focused on enhancing last-mile connectivity. This could involve smarter feeder services, better pedestrian infrastructure, perhaps even innovative on-demand shared mobility options in underserved zones. Critically, there's a need for integrated urban planning, ensuring that new developments, especially in low-income areas, are inherently designed with robust and accessible transport links from the very beginning. Policy makers must actively prioritize these communities, transforming mere access into genuine connectivity.

Mumbai's public transport is truly its lifeblood, keeping millions moving every single day. But for millions more, reaching that lifeblood remains an uphill battle. Acknowledging this reality, as this vital IIT-Bombay study has so eloquently detailed, is the absolutely essential first step towards building a more equitable, inclusive, and truly accessible city for all its residents. After all, the dream of Mumbai should be within reach for everyone, regardless of where they live.

Disclaimer: This article was generated in part using artificial intelligence and may contain errors or omissions. The content is provided for informational purposes only and does not constitute professional advice. We makes no representations or warranties regarding its accuracy, completeness, or reliability. Readers are advised to verify the information independently before relying on