Scam phone calls down but spam calls on the rise in B.C., poll finds

The number of scam phone calls British Columbians are receiving has fallen in recent years, but they’re still being bombarded with spam, according to a new poll. The survey, conducted by Vancouver based Research Co., found 42 per cent of respondents had recieved a scam call from someone claiming to be part of a government agency like the Canada Revenue Agency in the past two months.

2:32 Consumer Matters: Cracking down on scam calls That’s down eight points from 50 per cent in 2021. Story continues below advertisement People in the Fraser Valley were the most likely to get the scam calls (50 per cent), followed by Vancouver Island (44 per cent), Northern B.C. (42 per cent), Metro Vancouver (41 per cent) and Southern B.C.

(34 per cent). Get the latest National news. Sent to your email, every day. But while scam calls were down, a particular type of spam call — unsolicited calls or messages from someone speaking Cantonese or Mandarin — were up by eight points over 2021. 3:21 Consumer Matters: B.C. senior caught in sophisticated phone scam Trending Now Japan Airlines plane bursts into flames after collision on Tokyo runway ‘State of chaos’: Man spends 5 days in hospital, speaks out on health care crisis The survey found nearly three in five respondents (59 per cent) said they’d received calls of this type in the last two months.

Those calls were most prevalent in Metro Vancouver, where 69 per cent of people polled had received one. The poll was conducted online between Dec. 8 and Dec. 10, 2023, among 800 adults in British Columbia, with data weighted according to Canadian census figures for age, gender and region in British Columbia.

The margin of error—which measures sample variability—is +/ 3.5 percentage points, 19 times out of 20. Advertisement More on Lifestyle CEBA loan repayment deadline coming, potentially ‘crippling’ businesses 3 Montreal ERs hit above 200% capacity, despite pleas to avoid if you can ‘State of chaos’: Man spends 5 days in hospital, speaks out on health care crisis Air Transat flight attendants reject tentative deal, will return to bargaining table.