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Ontario's Primary Care Milestone: 1.1 Million Connected, But Challenges Persist

  • Nishadil
  • October 16, 2025
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  • 2 minutes read
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Ontario's Primary Care Milestone: 1.1 Million Connected, But Challenges Persist

Ontario has reached a significant milestone in its efforts to improve access to primary care, announcing that 1.1 million people have been connected with a primary care provider. This achievement effectively halves the province's Health Care Connect waitlist, which once stood at a staggering 2.2 million individuals in 2022.

Premier Doug Ford and Health Minister Sylvia Jones are touting this progress as a testament to the government's innovative healthcare strategies.

They credit the expansion of team-based care models, which bring together doctors, nurse practitioners, nurses, and other health professionals, along with strategic investments and incentives designed to attract and retain healthcare workers across the province. The long-term goal remains ambitious: to connect all 2.2 million Ontarians who registered for Health Care Connect by 2026-27, ensuring everyone has access to the care they need.

However, this positive news is met with a degree of skepticism from opposition parties.

Both the NDP and the Liberals have raised critical questions about the government's metrics and the true scope of these 'connections.' Critics argue that while 1.1 million people may have been linked to a primary care provider, this definition can be broad, potentially including virtual care or various types of practitioners, not exclusively a traditional family doctor.

They contend that many Ontarians still face significant barriers to accessing consistent, comprehensive family physician care, pointing to ongoing shortages and recruitment challenges, particularly in rural and remote communities.

The provincial government asserts that its multipronged approach, including the creation of 200 new or expanded interprofessional primary care teams, is crucial to addressing these systemic issues.

These teams are designed to offer a more holistic approach to patient care, reducing the burden on emergency rooms and improving overall health outcomes. Furthermore, the government highlights its efforts to streamline the credentialing process for internationally educated health professionals and provide financial incentives to encourage more graduates to practice in Ontario.

While the reduction of the Health Care Connect waitlist is undeniably a step in the right direction, the debate underscores the complex realities of healthcare reform.

As Ontario moves forward, the challenge will be to not only connect people to a primary care provider but to ensure that these connections translate into equitable, high-quality, and accessible care for every resident, addressing both the numbers and the lived experiences of patients across the province.

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