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Niagara University and AAA Forge Path for Next-Gen Travel Professionals with Innovative Online Program

  • Nishadil
  • September 22, 2025
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  • 2 minutes read
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Niagara University and AAA Forge Path for Next-Gen Travel Professionals with Innovative Online Program

In a groundbreaking collaboration set to redefine travel education, Niagara University’s acclaimed College of Hospitality and Tourism Management has joined forces with AAA Western and Central New York to launch an innovative online travel program. This pioneering initiative is meticulously designed to cultivate the next generation of travel professionals, addressing a burgeoning demand within the dynamic global tourism sector.

It promises a flexible, affordable, and accredited pathway for individuals eager to embark on or advance a career in travel planning.

The program emerges at a crucial time as the travel industry experiences a robust resurgence, driven by evolving consumer preferences and the complexities of modern travel.

Recognizing the critical need for highly trained and knowledgeable travel agents, this partnership aims to equip students with comprehensive skills, from navigating intricate booking systems to providing personalized client experiences. Graduates will be prepared to excel in a world where expert guidance is more valued than ever.

Aspiring travel agents will benefit from a unique structure that blends academic rigor with practical industry insights.

While initially a non-credit bearing program, participants have the invaluable option to convert their earned certificate into six college credits towards Niagara University's prestigious Bachelor of Science in Hospitality and Tourism Management. This provides an exceptional dual advantage: immediate professional certification and a seamless route to a full degree, significantly enhancing career prospects and academic achievement.

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William Chiusano, Dean of the College of Hospitality and Tourism Management at Niagara University, emphasized the program's dual benefit, stating, "This program not only prepares individuals for an exciting career but also offers a pathway to a college degree." His sentiments were echoed by Lori Wengender, Vice President of Travel for AAA Western and Central New York, who highlighted the program’s role in meeting industry needs and offering a tangible career opportunity.

"This program will allow us to grow the next generation of travel agents," Wengender affirmed, noting the potential for graduates to join AAA's esteemed team.

The comprehensive curriculum, developed with insights from leading industry experts, covers essential areas such as travel agency operations, destination knowledge, marketing strategies, and customer service excellence.

Priced at an accessible $1,800, the program is divided into three flexible modules that can typically be completed within four to six months. This self-paced format ensures that it is attainable for a diverse range of students, including working professionals and those managing other commitments.

Furthermore, the accreditation by Niagara University, a renowned institution in hospitality education, lends significant credibility and value to the certificate.

Dr. Mary Jo Orzech, Vice President for Academic Affairs at Niagara University, underscored the program's alignment with the university's mission of providing relevant, high-quality education that serves both students and the broader community.

This strategic alliance between Niagara University and AAA Western and Central New York represents more than just a training program; it signifies a proactive investment in the future of the travel industry.

By fostering a new generation of skilled and passionate travel agents, the partners are not only creating valuable career pathways but also contributing to the continued excellence and innovation of global tourism services.

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