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New Brunswick Rolls Out New Virtual Health Care Service on June 30

Province’s Digital Care Platform Goes Live, Offering Free Remote Consultations to All Residents

New Brunswick is set to launch a province‑wide virtual health‑care service on June 30. The new platform lets patients connect with doctors, specialists and mental‑health providers from home, at no cost.

On June 30, New Brunswick will officially flip the switch on a brand‑new virtual health‑care service that promises to bring doctors, nurses and specialists right into people’s living rooms. The move is part of a broader effort to modernise the province’s health system and shrink the travel time many residents face, especially those living in remote or rural communities.

Dubbed “Virtual Care NB,” the platform works through a secure web portal and a mobile app that anyone with a smart device can download for free. After a quick registration, patients can book video appointments, send secure messages, and even share test results with their health‑care team. All of this is integrated with the existing electronic medical‑record system, meaning doctors see the same information they would in a face‑to‑face visit.

Health Minister Trevor Holder said the launch is “a game‑changer for New Brunswickers who have long waited for convenient, high‑quality care.” He added that the service will initially focus on primary‑care visits, mental‑health counselling, and follow‑up appointments for chronic conditions, but the roadmap includes expanding to physiotherapy, nutrition advice and more.

For many patients, the new system feels like a breath of fresh air. “I can see my family doctor without taking a day off work or driving two hours to the nearest clinic,” said Sarah MacDonald, a resident of the Upper River Valley. “It’s reassuring to know help is just a click away.”

The provincial government has pledged to keep the service free for all residents, funded through the existing health budget. In addition, training sessions are being rolled out for health‑care providers to get comfortable with the technology, ensuring that the virtual experience is as smooth and personal as an in‑person visit.

While the launch is exciting, officials acknowledge there will be a learning curve. “We expect some hiccups in the first weeks,” admitted Dr. Luis Fernández, a family physician who will be using the platform. “But we’re prepared to troubleshoot quickly and make adjustments based on feedback from both patients and providers.”

Overall, New Brunswick hopes that Virtual Care NB will not only improve access but also alleviate pressure on emergency departments and waiting‑room crowds. By shifting routine appointments online, health‑care staff can focus on urgent cases that truly need face‑to‑face attention.

The service goes live at 8 a.m. on June 30, and residents are encouraged to register early via the government website. More information, including step‑by‑step guides and FAQs, can be found at www.gnb.ca/virtualcare.

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