Karnataka's Crucial Survey Plunges into Chaos as Enumerators Protest Crippling Tech Glitches
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- September 26, 2025
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Karnataka's monumental Socio-Economic and Educational Survey, touted as a pivotal exercise for data-driven governance, has hit a massive snag. Thousands of dedicated enumerators, the very backbone of this ambitious undertaking, poured onto the streets of Bengaluru, their frustration boiling over into a vocal protest against a litany of technical glitches plaguing the official mobile application.
The scene was one of collective exasperation as representatives from various enumerator organizations, including the Akhila Karnataka Rajya Samudaya Ganaka Noukarara Sangha, voiced their profound distress.
Their primary grievance? A mobile application that, far from being a helpful tool, has become a source of immense headaches and inefficiency. Enumerators report constant app crashes, the agonizing loss of painstakingly collected data, excruciatingly slow performance, and insurmountable hurdles in uploading their findings.
Imagine dedicating hours to data collection, only to have the system fail, erasing your progress.
This is the grim reality faced by these frontline workers. The app's inability to generate crucial One-Time Passwords (OTPs) for household heads, a fundamental step in the data verification process, has brought operations to a standstill in many areas. Moreover, the lack of robust internet connectivity, particularly in rural Karnataka, further exacerbates the problem, turning what should be a smooth digital process into a logistical nightmare.
Beyond the tech woes, the enumerators highlight broader systemic issues.
Many claim they received insufficient training to navigate the complexities of the application and the survey's intricate data collection requirements. This lack of preparation, coupled with the app's malfunctions, has led to significant time wastage and immense stress. Adding insult to injury, the proposed remuneration of just Rs 35 per household, considering the effort, time, and the current technological challenges, is deemed woefully inadequate.
Their demands are clear and urgent: rectify the mobile application's myriad defects immediately, extend the survey's looming deadline to compensate for lost time, significantly increase the remuneration to reflect the demanding nature of the work, and ensure proper, comprehensive training for all involved personnel.
They also stressed the critical need for data security, fearing that the current technical instability could compromise the integrity of the collected information.
This socio-economic and educational survey holds immense significance for Karnataka, marking the first comprehensive caste census in the state in 35 years.
It aims to gather granular data on various aspects of household life, including caste, income, education, and social status, intended to inform crucial policy decisions and resource allocation. The success of such a monumental exercise hinges entirely on the accuracy and completeness of the data collected, which is now severely jeopardized by the very tools meant to facilitate it.
As the enumerators' protest resonates across the state, the ball is firmly in the government's court.
Addressing these critical issues swiftly is not just about appeasing frustrated workers; it's about safeguarding the future of a vital state initiative that promises to reshape policy for millions. Failure to act decisively risks not only undermining the survey's credibility but also eroding the trust of those who tirelessly work to bring its ambitious vision to life.
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