Disney's Digital Dilemma: FTC Scrutiny Looms Over Child Privacy Practices
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- September 03, 2025
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The magic kingdom might be facing a fresh challenge, not from a villain, but from regulatory watchdogs. Disney, the entertainment behemoth synonymous with childhood dreams, is once again under the microscope of the Federal Trade Commission (FTC) regarding its adherence to the Children's Online Privacy Protection Act (COPPA).
Advocacy groups are intensifying their calls for the FTC to launch a thorough investigation into Disney's data collection practices, particularly concerning its youngest users.
This isn't uncharted territory for Disney, which has a history of brushes with COPPA regulations, making these renewed demands particularly potent.
At the heart of the matter is COPPA, a critical federal law designed to safeguard the online privacy of children under the age of 13. It mandates that companies must obtain verifiable parental consent before collecting personal information from these young users.
This includes everything from names and email addresses to photos and even persistent identifiers used for tracking and targeted advertising.
Disney's past record with COPPA isn't spotless. A notable instance occurred in 2013 when the FTC slapped a then-record $3 million fine on a company Disney acquired, Club Penguin, for alleged COPPA violations.
Just two years prior, in 2011, Disney itself agreed to pay $1 million to settle charges related to its online apps and games collecting information from children without parental consent.
Now, leading child advocacy organizations, including the Campaign for a Commercial-Free Childhood (CCFC) and Fairplay, are pressing the FTC to act.
Their renewed urgency comes in the wake of significant recent COPPA enforcement actions against other prominent companies, such as Epic Games and Amazon, which faced multi-million dollar penalties for their own privacy breaches involving minors. These precedents suggest a heightened regulatory environment and a stronger inclination by the FTC to enforce the law stringently.
The advocates' concerns revolve around how Disney's vast digital empire – encompassing apps, games, and websites – potentially collects, uses, and shares data from children.
They argue that despite Disney's public assurances, the company's practices might still fall short of COPPA's stringent requirements, particularly regarding the nuances of obtaining genuine parental consent and preventing sophisticated tracking for commercial purposes.
For its part, Disney has maintained that it is fully compliant with COPPA and other relevant privacy laws.
The company states it is committed to providing safe and appropriate online experiences for children and that its practices meet regulatory standards. However, the advocacy groups believe that a deeper, independent investigation is necessary to verify these claims and ensure comprehensive protection for child users.
The outcome of these calls could have significant implications, not only for Disney but for the broader digital landscape catering to children.
It underscores the ongoing challenge for companies to balance engaging online content with robust privacy protections, especially as digital interactions become an increasingly integral part of childhood. As the FTC weighs its next move, the protection of children's online privacy remains a paramount concern for regulators and parents alike.
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