Carro's Grand Leap: A New Era for Used Cars in Hong Kong with Stunning Flagship Store
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- November 21, 2025
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Imagine stepping into a place where buying a used car feels less like a gamble and more like an exciting discovery. That's precisely the vibe Carro, the powerhouse in AI-driven used car platforms, brought to life on April 12th with the grand opening of its magnificent three-story flagship store right here in Hong Kong. The buzz was palpable, amplified by the presence of beloved celebrity ambassador Moses Chan, who officially cut the ribbon, marking a new chapter for car enthusiasts across the city.
Nestled prominently at 303 Chatham Road North in Hung Hom, Kowloon, this isn't just any car dealership; it's a sprawling 28,000 square feet testament to Carro's vision. Spread across three impressive floors, it’s designed to transform the entire car ownership journey. Think a sparkling, modern showroom boasting over 300 meticulously inspected vehicles, a comfortable customer lounge where you can ponder your choices, and even a top-tier service center ready to handle all your car's needs. Plus, dedicated delivery bays mean a seamless handover once you’ve made your pick.
But this new flagship is more than just bricks and mortar; it’s a physical manifestation of Carro’s unwavering commitment to changing how we think about used cars. For too long, the pre-owned market has been shrouded in uncertainty and doubt. Carro aims to lift that veil, offering unparalleled transparency, quality assurance, and, crucially, peace of mind. It’s about building trust, one happy customer at a time.
Aaron Tan, Carro’s CEO and Co-founder, captured this sentiment beautifully, sharing how the store represents a bold step in their journey to innovate the car buying and selling experience. He spoke of integrating their cutting-edge digital platform with a welcoming physical space, making the entire process — from browsing online to test driving in person — incredibly intuitive and trustworthy. Ray Zhu, the Managing Director of Carro Hong Kong, echoed this enthusiasm, highlighting how the new flagship underscores Carro's deep commitment to the local market, ensuring a truly seamless and delightful experience for every Hong Kong resident.
Even Moses Chan, a well-known face across Hong Kong, couldn't help but express his excitement. He remarked on the sheer convenience and reliability Carro brings, noting how refreshing it is to finally have a modern, transparent way to buy and sell cars. It’s clear he truly believes in the brand’s promise. And what exactly is that promise? It boils down to a few standout features: a rigorous 160-point inspection for every vehicle, a comprehensive 365-day warranty, a no-questions-asked 5-day money-back guarantee, and, delightfully, fixed pricing. No haggling, no surprises.
So, as Carro officially opens the doors to its Hong Kong flagship, it’s not just celebrating a new store; it’s celebrating a new benchmark. It's a clear signal that the future of buying and selling used cars in the city is set to be more transparent, more reliable, and frankly, a lot more enjoyable. Welcome to the new era of automotive retail, courtesy of Carro.
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